General Information & Policies - East Bay Suites Hotel Resort in Grand Marais, MN

General Information & Policies

On-Site Amenities

  • Guest computer
  • Wi-Fi throughout the building
  • Stone’s Throw gathering space with fireplace
  • Community room for meetings and events
  • Gift shop
  • Free popcorn in the Stone’s Throw on weekends

Smoking

East Bay Suites is pleased to offer a Smoke Free Environment including all balconies and patios.

Check-in and Check-out

Check-in begins at 3:00 p.m. and Check-out is at 11:00 a.m.

Rate Policies

  • Credit Cards – We accept Visa, MasterCard, American Express and Discover
  • Midweek Stays – Midweek rates apply to reservations Sunday – Thursday except for holidays.
  • Weekend Stays – A two night minimum is required on all weekends.
  • Holiday Stays – Holidays require a three night minimum. See below for details. No coupons or discounts apply during this time.

Request Policy

We do our best to accommodate any room requests however we do NOT guarantee a specific bed size, location, or specific suite number. We do guarantee a specific room type i.e. One Bedroom, Two Bedroom, Three Bedroom, Studio Etc.

Resort Holidays

  • Martin Luther King
  • Presidents Day
  • Memorial Day
  • 4th of July
  • Fisherman’s Picnic
  • Labor Day
  • Thanksgiving
  • Christmas
  • New Years

Deposit

At the time of booking a deposit for the amount of one night’s stay plus tax and fees will be charged to your credit card. This deposit will be refundable, minus a $30 cancellation fee up until 7 days prior to arrival.

Cancellations & Refunds

Cancellation Policy – Cancellations made 7 days or more before non-holiday arrival will be refunded deposit less $30 bookkeeping fee. For cancellations less than 7 days before arrival, deposit is nonrefundable. Christmas/New Years reservations are non-refundable after December 1st. If cancelled prior to that, deposit is refundable less $30 bookkeeping fee.

We do not accept cancellations due to weather.

We do not accept cancellations over the internet via email.

Cancellation policy for the Fisherman’s Picnic Weekend: Cancellations made after July 1 for stays during Fisherman’s Picnic, the room deposit is forfeited.

All rates are subject to a resort service fee and state tax. The service fee covers resort programs including complimentary movies, guest computer, Wi-Fi throughout resort property, copies & faxes, library, games, bikes, snow shoes, complimentary firewood, S’more fixins, area maps, local newspaper, naturalist program/guest speakers, local pool and fitness center passes, seasonal entertainment, crafts, Wii, gas grill, Stone’s Throw community space, Popcorn Fri/Sat nights, lawn games and other resort activities. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the cancelation request.

Missing/Lost Items

East Bay Suites is not responsible for any lost, forgotten or stolen items. If forgotten items are located and requested to be mailed to the owner there is a minimum fee of $10.00 the recipient will be responsible for.

RESERVATIONS:
(800) 414-2807

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East Bay Suites in Grand Marais

An awe-mazing evening in Grand Marais, Minnesota #onlyinmn #visitcc ... See MoreSee Less

3 hours ago

Jacque Gavic, Ashley Ackerson and 23 others like this

Janice SmithOH, my!3 hours ago

Marta BollesenLooks like you took this almost in the exact spot I got engaged on 2 weeks ago! Thanks for sharing ♡3 hours ago

Sandra BennettThank you so much for sharing! NOTHING like a calm summer evening by the lake. <32 hours ago

Comment on Facebook

  • ”It is hard to beat the view! So nice. The room was great too.”

    - pmlilac, TripAdvisor -

  • ”Thanks East Bay Suite staff for a fantastic stay. You know we will be back.”

    - rbpmpls68, TripAdvisor -

  • ”The most amazing part about staying at the East Bay Suites was the view from our room.”

    - missmnwolf, TripAdvisor -

  • ”Full kitchen and a gorgeous view to Lake Superior. Waking to the crashing waves totally rocks, great way to start any day !”

    - Julie W, TripAdvisor -

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